{"id":114,"date":"2023-01-02T06:26:04","date_gmt":"2023-01-02T06:26:04","guid":{"rendered":"https:\/\/www.printerserror.com\/blog\/?p=114"},"modified":"2023-08-07T06:06:14","modified_gmt":"2023-08-07T06:06:14","slug":"canon-printer-troubleshooting","status":"publish","type":"post","link":"https:\/\/www.printerserror.com\/blog\/canon-printer-troubleshooting\/","title":{"rendered":"Fix Canon Printer Troubleshooting and Not printing Problem"},"content":{"rendered":"<p>Canon printers offer a range of advanced functionalities to users. However, certain errors can arise when using it for a prolonged period of time. So, you must know about <strong>Canon printer troubleshooting <\/strong>for common problems like offline errors, paper jams, and printers not printing. This article will lay out the resolutions for different Canon printer problems. They\u2019ll help you troubleshoot frequently arising issues in no time.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_76 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.printerserror.com\/blog\/canon-printer-troubleshooting\/#Canon_Printer_Troubleshooting_For_Printer_Not_Connecting\" >Canon Printer Troubleshooting For Printer Not Connecting<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.printerserror.com\/blog\/canon-printer-troubleshooting\/#Canon_Printer_Troubleshooting_For_Printer_Offline\" >Canon Printer Troubleshooting For Printer Offline<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.printerserror.com\/blog\/canon-printer-troubleshooting\/#Set_the_printer_as_the_default\" >Set the printer as the default<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.printerserror.com\/blog\/canon-printer-troubleshooting\/#Power_cycle_Canon_printer\" >Power cycle Canon printer<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.printerserror.com\/blog\/canon-printer-troubleshooting\/#Disable_the_Use_Printer_Offline_option\" >Disable the Use Printer Offline option<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.printerserror.com\/blog\/canon-printer-troubleshooting\/#Canon_Printer_Troubleshooting_For_Paper_Jam\" >Canon Printer Troubleshooting For Paper Jam<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.printerserror.com\/blog\/canon-printer-troubleshooting\/#Canon_Printer_Troubleshooting_For_Printer_Not_Responding\" >Canon Printer Troubleshooting For Printer Not Responding<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.printerserror.com\/blog\/canon-printer-troubleshooting\/#Use_the_printer_troubleshooter\" >Use the printer troubleshooter.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.printerserror.com\/blog\/canon-printer-troubleshooting\/#Reset_the_print_spooler_service\" >Reset the print spooler service<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.printerserror.com\/blog\/canon-printer-troubleshooting\/#Set_the_right_printer_port\" >Set the right printer port<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.printerserror.com\/blog\/canon-printer-troubleshooting\/#Troubleshooting_For_Canon_Printer_Printing_Faded_Pictures\" >Troubleshooting For Canon Printer Printing Faded Pictures<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/www.printerserror.com\/blog\/canon-printer-troubleshooting\/#Specify_the_paper_type_correctly\" >Specify the paper type correctly<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/www.printerserror.com\/blog\/canon-printer-troubleshooting\/#Clean_the_printhead\" >Clean the printhead<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/www.printerserror.com\/blog\/canon-printer-troubleshooting\/#Align_the_printhead\" >Align the printhead<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/www.printerserror.com\/blog\/canon-printer-troubleshooting\/#Final_Words\" >Final Words<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Canon_Printer_Troubleshooting_For_Printer_Not_Connecting\"><\/span>Canon Printer Troubleshooting For Printer Not Connecting<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>You cannot perform any printing tasks when a Canon printer doesn\u2019t connect.<\/p>\n<ul>\n<li>Turn off the Canon printer and your computer.<\/li>\n<li>Now restart them after a few minutes.<\/li>\n<li>If your computer cannot recognize the printer, add it manually to the computer.<\/li>\n<li>Move to \u2018<strong>Control Panel<\/strong>\u2019 and choose \u2018<strong>Printer and Faxes<\/strong>.\u2019<\/li>\n<li>See if the printer is present on the list.<\/li>\n<li>Abide by the guidelines on the screen to connect your Epson printer to the computer.<\/li>\n<li>Ensure that the printer is properly linked to the power supply.<\/li>\n<li>There should not be any paper jams inside the printer.<\/li>\n<li>You can also reinstall the Canon printer software if the printer isn&#8217;t working due to a driver issue.<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Canon_Printer_Troubleshooting_For_Printer_Offline\"><\/span>Canon Printer Troubleshooting For Printer Offline<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Resolve the <strong><a href=\"https:\/\/www.printerserror.com\/blog\/fix-canon-printer-offline-error\/\">Canon printer offline<\/a> <\/strong>error with these fixes.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Set_the_printer_as_the_default\"><\/span>Set the printer as the default<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li>Hold the Windows key and type R on the keyboard.<\/li>\n<li>Input \u2018control printers.\u2019<\/li>\n<li>Choose \u2018<strong>OK<\/strong>.\u2019<\/li>\n<li>If you find more than a single Canon printer icon, right-click on \u2018<strong>Copy 1<\/strong>\u2019 of your Canon printer model.<\/li>\n<li>Now, left-tap \u2018<strong>Set as default printer<\/strong>.\u2019<\/li>\n<li>A check mark will show beside the printer icon.<\/li>\n<li>See if the printer turns online.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Power_cycle_Canon_printer\"><\/span>Power cycle Canon printer<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Sometimes, power cycling the printer brings it online. As a result, you won\u2019t find <a href=\"https:\/\/www.printerserror.com\/blog\/fix-canon-printer-not-printing-problem\/\"><strong>Canon printer not printing<\/strong><\/a>.\u2019<\/p>\n<ul>\n<li>Turn off the Canon printer via its \u2018<strong>Power<\/strong>\u2019 button.<\/li>\n<li>After disconnecting the power cord from the printer\u2019s rear, wait for around 30 seconds.<\/li>\n<li>Now, reconnect the power cord.<\/li>\n<li>Turn back the printer using the \u2018<strong>Power<\/strong>\u2019 button.<\/li>\n<li>Give a test print when the printer comes in a \u2018<strong>Ready<\/strong>\u2019 state.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Disable_the_Use_Printer_Offline_option\"><\/span>Disable the Use Printer Offline option<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li>Use the \u2018<strong>Start<\/strong>\u2019 feature to go to the \u2018<strong>Control Panel<\/strong>.\u2019<\/li>\n<li>Tap the \u2018<strong>Hardware and Sound<\/strong>\u2019 tab followed by \u2018<strong>Devices and Printers<\/strong>.\u2019<\/li>\n<li>Right-click the Canon printer below \u2018<strong>Printers<\/strong>\u2019 catalog.<\/li>\n<li>Now, select \u2018<strong>See what\u2019s printing<\/strong>.\u2019<\/li>\n<li>Tap \u2018<strong>Printer<\/strong>\u2019 and see if you\u2019ve unchecked \u2018<strong>Use Printer Offline<\/strong>.\u2019<\/li>\n<li>If it&#8217;s checked, click it again.<\/li>\n<li>Tap \u2018<strong>Printer<\/strong>\u2019 and hit \u2018<strong>Cancel all documents<\/strong>.\u2019<\/li>\n<li>After following this <strong>Canon printer troubleshooting<\/strong>, give a test print command.<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Canon_Printer_Troubleshooting_For_Paper_Jam\"><\/span>Canon Printer Troubleshooting For Paper Jam<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Follow this sequence to fix a paper jam in your <strong><a href=\"https:\/\/support.usa.canon.com\/kb\/index?page=content&amp;id=ART165631\">Canon printer<\/a><\/strong>.<\/p>\n<ul>\n<li>Begin by turning off your printer. Unplug it from its power supply.<\/li>\n<li>Open the printer\u2019s cover or the scanning unit.<\/li>\n<li>Now see if there is any paper stuck under the printhead holder.<\/li>\n<li>If the paper is present, shift the printhead holder to the far left or right.<\/li>\n<li>While doing so, hold the printhead holder\u2019s top part and slide it left or right position.<\/li>\n<li>Grab the jammed paper with both hands.<\/li>\n<li>Now gently pull out the paper.<\/li>\n<li>Ensure not to tear it.<\/li>\n<li>After removing the jammed paper, inspect parts like the printhead holder and the right and left empty spaces in the printer.<\/li>\n<li>Close the printer\u2019s scanning unit. This <strong>Canon printer troubleshooting paper jam <\/strong>sequence will help you use the printer again.<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Canon_Printer_Troubleshooting_For_Printer_Not_Responding\"><\/span>Canon Printer Troubleshooting For Printer Not Responding<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>These measures will make your Canon printer respond to your print commands.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Use_the_printer_troubleshooter\"><\/span>Use the printer troubleshooter.<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>You can use the built-in Windows troubleshooter to fix this error.<\/p>\n<ul>\n<li>Hit the Windows logo key and hit \u2018<strong>Troubleshoot<\/strong>.\u2019<\/li>\n<li>In the search results, tap \u2018<strong>Troubleshoot<\/strong>.\u2019<\/li>\n<li>Launch the troubleshooter.<\/li>\n<li>Windows 10 users should tap \u2018<strong>Printer<\/strong>\u2019 followed by \u2018<strong>Run the troubleshooter<\/strong>.\u2019<\/li>\n<li>Abide by the pointers on the screen to finish troubleshooting.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Reset_the_print_spooler_service\"><\/span>Reset the print spooler service<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>You may find your <strong>Canon printer not printing <\/strong>or responding when the print spooler service isn\u2019t working correctly.<\/p>\n<ul>\n<li>Open the \u2018<strong>Run<\/strong>\u2019 dialog box.<\/li>\n<li>In the box, input \u2018services.msc\u2019 and hit Enter.<\/li>\n<li>On the \u2018<strong>Services<\/strong>\u2019 window, tap \u2018<strong>Print Spooler<\/strong>\u2019 followed by \u2018<strong>Restart<\/strong>.\u2019<\/li>\n<li>Take a test print and see if the error has been resolved.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Set_the_right_printer_port\"><\/span>Set the right printer port<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Canon printers may not respond if you use the incorrect port for them. Follow this <strong>Canon printer troubleshooting <\/strong>to configure the right port.<\/p>\n<ul>\n<li>Open the Run dialog box.<\/li>\n<li>Use it to move to the \u2018<strong>Control Panel<\/strong>.\u2019<\/li>\n<li>Here, choose \u2018<strong>Large Icons<\/strong>\u2019 beside \u2018<strong>View by<\/strong>.\u2019<\/li>\n<li>Tap \u2018<strong>Devices and Printers<\/strong>.\u2019<\/li>\n<li>Now, right-click your printer model.<\/li>\n<li>Hit \u2018<strong>Printer Properties<\/strong>.\u2019<\/li>\n<li>Tap \u2018<strong>Change Properties<\/strong>.\u2019<\/li>\n<li>Hit the \u2018<strong>Port<\/strong>\u2019 tab.<\/li>\n<li>Find the port that has your printer\u2019s name.<\/li>\n<li>If you linked the printer with a USB, it must have USB or DOT4 in the description.<\/li>\n<li>If it\u2019s a network printer, the port will have WSD, IP, or network in the description.<\/li>\n<li>Hit \u2018<strong>Apply<\/strong>.\u2019<\/li>\n<li>Go to the \u2018<strong>General<\/strong>\u2019 tab and print a test page.<\/li>\n<li>Using these steps, you won\u2019t find <strong>Canon printer not printing<\/strong>.<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Troubleshooting_For_Canon_Printer_Printing_Faded_Pictures\"><\/span>Troubleshooting For Canon Printer Printing Faded Pictures<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>This problem usually arises when toner cartridges are low on ink, and the right paper is not used. Follow these resolutions to fix it.<\/p>\n<p><iframe title=\"How To Troubleshoot a &quot;Printer Offline&quot; or &quot;Not Responding&quot; Error\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/VJo_Djv-uvs?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Specify_the_paper_type_correctly\"><\/span>Specify the paper type correctly<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>You must specify the right paper type to get crisp printouts. Follow this <strong>Canon printer troubleshooting <\/strong>when outputs are faint.<\/p>\n<ul>\n<li>Specify the setting as per the paper type via the \u2018<strong>Control Panel<\/strong>.\u2019<\/li>\n<li>PLAIN PAPER is the default value.<\/li>\n<li>You must specify the correct type of paper as per the printout you want.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Clean_the_printhead\"><\/span>Clean the printhead<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Cleaning the printheads is another good fix when you find a <strong>Canon printer not printing<\/strong> clear and crisp images.<\/p>\n<ul>\n<li>Install the Canon IJ Printer Assistant Tool from the official Canon website.<\/li>\n<li>Tap \u2018<strong>Cleaning<\/strong>.\u2019<\/li>\n<li>In the dialog box that opens, choose the ink group for which you\u2019ll perform the cleaning.<\/li>\n<li>Turn on the printer and click \u2018<strong>Start<\/strong>.\u2019<\/li>\n<li>After the cleaning completes, click \u2018<strong>OK<\/strong>.\u2019<\/li>\n<li>The Nozzle Check dialog box will appear.<\/li>\n<li>Tap \u2018<strong>Print Check Pattern<\/strong>\u2019 to see the quality of the print.<\/li>\n<li>Clean once more if the cleaning did not resolve the problem.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Align_the_printhead\"><\/span>Align the printhead<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Misaligned printed ruled lines require adjustment of the printhead\u2019s position. Follow these steps to align the printhead.<\/p>\n<ul>\n<li>Turn on the printer.<\/li>\n<li>Load A4-sized paper.<\/li>\n<li>Hit the \u2018<strong>Setup<\/strong>\u2019 button and choose \u2018<strong>Maintenance<\/strong>.\u2019<\/li>\n<li>Now, hit \u2018<strong>OK<\/strong>.\u2019<\/li>\n<li>Using the arrow buttons, select \u2018<strong>Head Alignment<\/strong>.\u2019<\/li>\n<li>Hit \u2018<strong>OK<\/strong>.\u2019<\/li>\n<li>Confirm this message.<\/li>\n<li>Now, keep the printhead alignment sheet with its printed side down on the platen.<\/li>\n<li>Close the document cover and hit the black button.<\/li>\n<li>The printer will scan the printhead alignment sheet.<\/li>\n<li>After the printhead position adjustment is made, take away the printhead alignment sheet from the platen.<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Final_Words\"><\/span>Final Words<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>These were some of the highly prevalent issues that Canon printer users encounter. Keep referring to this <strong>Canon printer troubleshooting <\/strong>guide whenever you encounter a printer issue. If you need more support, connect with a printer technical support service expert(<a href=\"https:\/\/www.printerserror.com\/\"><strong>printer error<\/strong><\/a>).<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Canon printers offer a range of advanced functionalities to users. However, certain errors can arise when using it for a prolonged period of time. So, you must know about Canon printer troubleshooting for common problems like offline errors, paper jams, and printers not printing. This article will lay out the resolutions for different Canon printer [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":115,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13],"tags":[58,57,59],"class_list":["post-114","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-canon-printer","tag-canon-printer-troubleshoot","tag-canon-printer-troubleshooting","tag-troubleshooting-canon-printer"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Solve Canon Printer Troubleshooting And Offline Problem<\/title>\n<meta name=\"description\" content=\"Canon printer troubleshooting for printer issues. If the printer doesn\u2019t connect, turn it off. 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