{"id":237,"date":"2023-03-18T12:08:14","date_gmt":"2023-03-18T12:08:14","guid":{"rendered":"https:\/\/www.printerserror.com\/blog\/?p=237"},"modified":"2023-03-18T12:08:14","modified_gmt":"2023-03-18T12:08:14","slug":"hp-printer-offline-error","status":"publish","type":"post","link":"https:\/\/www.printerserror.com\/blog\/hp-printer-offline-error\/","title":{"rendered":"The Best Troubleshooting For the HP Printer Offline Error"},"content":{"rendered":"<p>HP printers are one of the best-performing devices available in the market. However, over the course of time, they may through various errors. One of them is the <strong>HP printer offline<\/strong> error.<\/p>\n<p>If you have encountered this error, you cannot take printouts from your printer. So, you need to troubleshoot the offline status and restore the printer\u2019s functioning.<\/p>\n<p>This article will give you the causes of the offline problem in HP printers and methods to fix it.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_76 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.printerserror.com\/blog\/hp-printer-offline-error\/#Why_Is_My_HP_Printer_Offline\" >Why Is My HP Printer Offline?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.printerserror.com\/blog\/hp-printer-offline-error\/#How_to_Fix_HP_Printer_Offline\" >How to Fix HP Printer Offline?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.printerserror.com\/blog\/hp-printer-offline-error\/#1_Examine_the_printer_cables\" >1.\u00a0\u00a0 Examine the printer cables.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.printerserror.com\/blog\/hp-printer-offline-error\/#2_Find_out_if_the_Use_Printer_Offline_mode_is_on\" >2.\u00a0\u00a0 Find out if the Use Printer Offline mode is on<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.printerserror.com\/blog\/hp-printer-offline-error\/#3_Reset_your_HP_printer\" >3.\u00a0\u00a0 Reset your HP printer.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.printerserror.com\/blog\/hp-printer-offline-error\/#4_Change_the_Service_settings\" >4.\u00a0\u00a0 Change the Service settings.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.printerserror.com\/blog\/hp-printer-offline-error\/#5_Add_TCPIP_port\" >5.\u00a0\u00a0 Add TCP\/IP port<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.printerserror.com\/blog\/hp-printer-offline-error\/#6_Find_out_if_the_printer_is_in_sleep_mode\" >6.\u00a0\u00a0 Find out if the printer is in sleep mode.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.printerserror.com\/blog\/hp-printer-offline-error\/#7_Reinstall_HP_drivers\" >7.\u00a0\u00a0 Reinstall HP drivers<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.printerserror.com\/blog\/hp-printer-offline-error\/#8_Make_a_manual_IP_connection\" >8.\u00a0\u00a0 Make a manual IP connection.<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.printerserror.com\/blog\/hp-printer-offline-error\/#Summing_up\" >Summing up<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Why_Is_My_HP_Printer_Offline\"><\/span><strong>Why Is My HP Printer Offline<\/strong>?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>The printer can go offline due to various reasons. They include the following.<\/p>\n<ul>\n<li>The offline mode is on in the printer settings.<\/li>\n<li>Your HP printer drivers are not the latest.<\/li>\n<li>Loose cable connections can also make the printer offline.<\/li>\n<li>The HP printer is not the default printer.<\/li>\n<li>There are many pending print jobs in the queue.<\/li>\n<li>Wrong print spooler settings<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"How_to_Fix_HP_Printer_Offline\"><\/span><strong>How to Fix HP Printer Offline<\/strong>?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>After finding out the causes, it&#8217;s time to troubleshoot the offline error in your HP printer.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"1_Examine_the_printer_cables\"><\/span>1.\u00a0\u00a0 Examine the printer cables.<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Loose or damaged wires and cables prevent the connection between the printer and the network. Use these tips to check the cables and the wires.<\/p>\n<ul>\n<li>Find if the wires and cables are worn out.<\/li>\n<li>Wipe the Ethernet ports.<\/li>\n<li>After that, relink the cables properly.<\/li>\n<li>If a wire is damaged, replace it.<\/li>\n<li>After inspecting the cables, restart the router.<\/li>\n<li>Ensure that the distance between the printer, computer, and router is not over 6 feet.<\/li>\n<li>Check the network bandwidth. If it is not adequate, contact your internet service provider.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"2_Find_out_if_the_Use_Printer_Offline_mode_is_on\"><\/span>2.\u00a0\u00a0 Find out if the Use Printer Offline mode is on<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Misconfigured printer settings also prevent HP printers from coming online. Here\u2019s a fix to fix the offline mode.<\/p>\n<ul>\n<li>Head to \u2018<strong>Settings<\/strong>\u2019 using the \u2018<strong>Start<\/strong>\u2019 icon on a Windows computer.<\/li>\n<li>Here, tap \u2018<strong>Devices<\/strong>.\u2019<\/li>\n<li>Next, select \u2018<strong>Printers and Scanners<\/strong>.\u2019<\/li>\n<li>Tap your HP printer.<\/li>\n<li>Now, click \u2018<strong>Open Queue<\/strong>.\u2019<\/li>\n<li>In the next window, tap the \u2018<strong>Printer<\/strong>\u2019 tab.<\/li>\n<li>Take away the check from the \u2018<strong>Use Printer Offline<\/strong>\u2019 option.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"3_Reset_your_HP_printer\"><\/span>3.\u00a0\u00a0 Reset your HP printer.<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Are you facing the <strong>Mac HP printer offline <\/strong>error? Resetting your printing system is the right way to go, as it helps with cleaning all error states.<\/p>\n<ul>\n<li>Tap the \u2018<strong>Apple<\/strong>\u2019 menu.<\/li>\n<li>Now click the \u2018<strong>System Preferences<\/strong>\u2019 option.<\/li>\n<li>After that, tap \u2018<strong>Printers &amp; Scanners<\/strong>.\u2019<\/li>\n<li>Now right-tap on the printer&#8217;s window.<\/li>\n<li>After that, click \u2018<strong>Reset Printing System<\/strong>.\u2019<\/li>\n<li>On the confirmation window, click the \u2018<strong>Reset<\/strong>\u2019 button.<\/li>\n<li>After that, input the name and password of the administrator and tap \u2018<strong>OK<\/strong>.\u2019<\/li>\n<li>Now your printing system will get reset.<\/li>\n<li>Add your printer again to the list and take out a test print.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"4_Change_the_Service_settings\"><\/span>4.\u00a0\u00a0 Change the Service settings.<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>You can also fix the offline error by changing the service settings if your printing device uses a WSD port. Here\u2019s how to check and change service settings.<\/p>\n<ul>\n<li>On the \u2018<strong>Printers &amp; Scanners<\/strong>\u2019 tab, tap your printing device.<\/li>\n<li>Click \u2018<strong>Open Queue<\/strong>.\u2019<\/li>\n<li>Tap \u2018<strong>Printer<\/strong>\u2019 and select \u2018<strong>Properties<\/strong>.\u2019<\/li>\n<li>Go to the \u2018<strong>Ports<\/strong>\u2019 tab and see if your printer utilizes a WSD port.<\/li>\n<li>If it does, input \u2018services\u2019 in the Windows Start menu and click on its result.<\/li>\n<li>Find the \u2018<strong>Function Discovery Resource Publication<\/strong>\u2019 and \u2018<strong>Function Discovery Provider Host<\/strong>\u2019 options.<\/li>\n<li>Now, examine the \u2018<strong>Status<\/strong>\u2019 and \u2018<strong>Startup Type<\/strong>.\u2019<\/li>\n<li>Right-tap \u2018<strong>Status<\/strong>\u2019 and select \u2018<strong>Start<\/strong>\u2019 if the status is not \u2018<strong>Running<\/strong>.\u2019<\/li>\n<li>Similarly, right-tap \u2018<strong>Startup Type<\/strong>\u2019 and select \u2018<strong>Properties<\/strong>\u2019 if the Startup Type isn\u2019t \u2018<strong>Automatic<\/strong>.\u2019<\/li>\n<li>See if the problem has been resolved.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"5_Add_TCPIP_port\"><\/span>5.\u00a0\u00a0 Add TCP\/IP port<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>If you are still looking for an <strong>HP printer offline fix<\/strong> even after making the Startup Type Automatic, add the standard TCP\/IP port.<\/p>\n<ul>\n<li>Firstly, produce a Network Configuration Report.<\/li>\n<li>Head to the \u2018<strong>Settings<\/strong>\u2019 of your printer or the wireless menu to print this report.<\/li>\n<li>Now, go to the \u2018<strong>Ports<\/strong>\u2019 tab and tap \u2018<strong>Add Port<\/strong>.\u2019<\/li>\n<li>Choose \u2018<strong>Standard TCP\/IP Port<\/strong>.\u2019<\/li>\n<li>Now, tap \u2018<strong>New Port<\/strong>.\u2019<\/li>\n<li>From the information on your Network Configuration Report, add the new port.<\/li>\n<li>Now, check the status of your HP printer.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"6_Find_out_if_the_printer_is_in_sleep_mode\"><\/span>6.\u00a0\u00a0 Find out if the printer is in sleep mode.<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>The <strong>Mac HP printer offline <\/strong>issue can also be resolved by conducting some basic checks. The first would be to find out if your printer is in sleep mode.<\/p>\n<ul>\n<li>If the printer is in sleep mode, hit the \u2018<strong>Power<\/strong>\u2019 button.<\/li>\n<li>After it wakes up, check whether there are papers in the input tray.<\/li>\n<li>Also, see whether the correct ink or toner cartridges are fitted inside.<\/li>\n<li>Examine the control panel screen on the printer.<\/li>\n<li>It should have no blinking lights or errors.<\/li>\n<li>Restart your printing device.<\/li>\n<li>Wait till it is ready to print.<\/li>\n<li>Now, try printing.<\/li>\n<li>It should not be offline.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"7_Reinstall_HP_drivers\"><\/span>7.\u00a0\u00a0 Reinstall HP drivers<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>You can also fix the status of your HP printer by reinstalling the drivers.<\/p>\n<ul>\n<li>Get to the \u2018<strong>Devices and Printers<\/strong>\u2019 option through the control panel.<\/li>\n<li>Find your printer and remove it from the system.<\/li>\n<li>Go to the original HP website and download the current drivers.<\/li>\n<li>The driver should be compatible with your printer model.<\/li>\n<li>Install the drivers and begin printing.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"8_Make_a_manual_IP_connection\"><\/span>8.\u00a0\u00a0 Make a manual IP connection.<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Making a manual IP connection is also a good way to troubleshoot the printer&#8217;s status. Here\u2019s <strong>how to fix HP printer offline <\/strong>by making an IP connection.<\/p>\n<ul>\n<li>From the \u2018<strong>Network Settings<\/strong>\u2019, print a Network Configuration Page.<\/li>\n<li>Now see whether the Network Status is \u2018<strong>Connected<\/strong>.\u2019<\/li>\n<li>You can find this below the \u2018<strong>Network Connection Type<\/strong>.\u2019<\/li>\n<li>If the status isn\u2019t connected, link the printer to your network.<\/li>\n<li>Now, locate the Subnet Mask, IP Address, and Default Gateway for your network connection type.<\/li>\n<li>You will require only the IPv4 number.<\/li>\n<li>After that, locate the URL for your embedded web server.<\/li>\n<li>Now, open the EWS URL and tap the \u2018<strong>Network\/Networking<\/strong>\u2019 tab.<\/li>\n<li>In the \u2018<strong>Wired\/Wireless<\/strong>\u2019 menu, tap \u2018<strong>IPv4 Configuration<\/strong>.\u2019<\/li>\n<li>Choose \u2018<strong>Manual IP<\/strong>\u2019 and tap \u2018<strong>Suggest a manual IP address<\/strong>.\u2019<\/li>\n<li>After that, set up the Subnet Mask, Default Gateway Number, and IP Address as per the Network Configuration Page.<\/li>\n<li>Tap \u2018<strong>Apply<\/strong>\u2019 and wait till the settings are confirmed.\u2019<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Summing_up\"><\/span>Summing up<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><a href=\"https:\/\/www.printerserror.com\/\">Offline error<\/a> is very common in HP printers of various models. However, it is easy to troubleshoot it with the right fixes. Use one or more of the resolutions explained in this post to<\/p>\n","protected":false},"excerpt":{"rendered":"<p>HP printers are one of the best-performing devices available in the market. However, over the course of time, they may through various errors. One of them is the HP printer offline error. If you have encountered this error, you cannot take printouts from your printer. So, you need to troubleshoot the offline status and restore [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":239,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[20],"tags":[98,100,97,101,99],"class_list":["post-237","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-hp-printer","tag-fix-hp-printer-offline","tag-hp-printer-keeps-going-offline","tag-hp-printer-offline","tag-hp-priter-is-offline","tag-why-is-my-hp-printer-offline"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What Causes HP Printer Offline and How to Fix It?<\/title>\n<meta name=\"description\" content=\"Fix the HP printer offline error. 1. Examine the printer cables 2. Disable the Use Printer Offline mode 3. Reset your printer 4. 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