The “Ricoh printer offline” issue may obstruct your printing task due to disrupted communication of the printer with SNMP or WMI protocols. In order to function well, your Richo printer must have to comply with two protocols. Moreover, the status of the printer is shown by these protocols but when the printer fails to connect with protocols, it shows offline status.
In addition, if your Richo printer is not connected to the same wifi, which is also used by your computer, your printer will be shown as offline.
Unwillingly, you must have enabled the “Use Printer Online” option that leads the printer to an offline state.
So, make sure you follow the all fixing steps here so that you can soon get rid of this problem.
Here are some step wise Instructions to bring Ricoh Printer offline to online
If your Richo printer is not functioning well as it is shown in the offline state, then, you need to check all the troubleshooting methods given below. With these tips, you would soon fix this offline problem.
1. Restart Your Printer
In this step, you will have to restart the Richo printer as restarting the device will fix most of your unknown temporary issues. You need to reboot your Richo printer so that you can fix the connectivity issues with SNMP or WMP protocols.
Simply, press the “Power” button on your printer and hold it for a few seconds. After this, your printer will start rebooting and hopefully, the connection issue will be fixed.
Moreover, check whether there is a loose connection between your printer and the PC.
Carefully, check the cables connected to the modem and computer. If you found any wire broken or damaged, replace it as soon as you can.
Apart from this, change the status locating methods by going to the “General” tab. Under the “General” tab, choose WMI instead of SNMP.
2. Change Printer Channel
You need to change the printer channel if your Ricoh printer is offline. Changing the channel will fix the offline issue. So, check the steps below to do so.
- First, Access the “Print and Share” of the Richo printer.
- Next, open the “Profile Dialog” and click on the “Edit” option.
- Now, the list of the channels will appear. So, choose the printer channel.
- Thereafter, choose trigger points that are provided under the option of channels.
- Then, go to the “Channel Requirements” dialog.
- Choose the “Printer Error Levels” dialog.
- Furthermore, locate the offline error and change it to “None or Warning”.
- Click “OK” and “close for saving the changes”.
So, if your Ricoh printer keeps going offline, change the printer channel with the above-mentioned steps.
3. Restart Print Spooler
- To restart the print spooler, open “Run” and enter “msc”.
- Next, locate and right-click on the “Print Spooler Service”
- Moreover, click on the “Start” option if it is “Stopped”.
- In case, the print spooler is already working, you can restart it to repair issues.
- Now, we can hope that the Richo printer’s offline issue would be resolved.
4. Uncheck “Use Printer Offline”
- First, go to “Control Panel”.
- Click on the “Device & printer” option.
- Now, choose your printer. Right-click on your printer and choose “Use Online” instead of offline.
Conclusion
If your Ricoh printer offline issue shows up, make sure to fix the connection problem and restart the print spooler using the above-mentioned procedure. Apart from this, contact us for solutions if the issue isn’t fixed.